| Company | Virtusa |
| Job Position | Software Engineer – GCP Tech Support Agent |
| Job Category | Cloud Operations – IT Support – Software Engineering |
| Location | Bangalore, Karnataka, India |
| Qualification | Bachelor’s in CS/IT or equivalent technical certifications |
| Experience | 0 to 2 Years – IT Support / Help Desk / Cloud Operations |
| Required Certification | Google Cloud Digital Leader (Required) |
| Preferred Certification | Associate Cloud Engineer (Preferred) |
| Key Skills | GCP, IAM, VPC, Compute Engine, Google Workspace, GenAI, Gemini |
| Skill Code | AIMS-CloudOps-GCP-Infra |
| Apply Mode | Online – Virtusa Official Careers Portal |
Table of Contents
- What Is the Virtusa Software Engineer GCP 2026 Role?
- About Virtusa – The Company Behind This Opportunity
- Virtusa Software Engineer GCP 2026 – Key Responsibilities
- Who Can Apply – Eligibility for Virtusa Software Engineer GCP 2026
- Skills and Certifications Required for Virtusa Software Engineer GCP 2026
- Tools and Platforms You Will Work With
- More IT and Non IT Jobs
- How to Apply for Virtusa Software Engineer GCP 2026
Virtusa Software Engineer GCP 2026 is a cloud support engineering role posted on 3rd May 2026 in Bangalore – and if you hold a Google Cloud Digital Leader certification and have hands-on or academic exposure to Google Cloud Platform and Google Workspace, this is one of the most relevant opportunities available for you right now. Virtusa is hiring a GCP Tech Support Agent where you will serve as the first point of contact for users facing technical issues within GCP and Google Workspace, leveraging AI tools like Gemini and monitoring dashboards to rapidly identify, categorise, and resolve infrastructure and collaboration problems.
This is not a passive help desk position. The Virtusa Software Engineer GCP 2026 role demands practical cloud knowledge across Compute Engine, IAM, VPC networking, and Cloud SQL – paired with genuine AI literacy using Gemini for log interpretation and troubleshooting acceleration. If you want to put your GCP skills and certification to work in a live production environment at a globally respected technology services company, this is the right role.
About Virtusa – The Company Behind the Virtusa Software Engineer GCP 2026 Opportunity
Virtusa is a global technology services and digital engineering company with over two decades of experience helping large enterprises accelerate digital transformation. The company partners with clients across banking, financial services, healthcare, insurance, media, and technology industries to deliver scalable, cloud-first solutions that drive measurable business outcomes.
Virtusa’s cloud engineering practice is a key growth area – and the Virtusa Software Engineer GCP 2026 opening reflects the company’s deepening investment in Google Cloud capabilities. Joining Virtusa’s cloud support team in Bangalore means working within a structured, technically rigorous environment where your GCP and GenAI skills will be used from day one.
Virtusa Software Engineer GCP 2026 – Key Responsibilities
As the Virtusa Software Engineer GCP 2026, you are the first line of support for users experiencing technical issues on Google Cloud Platform and Google Workspace. Here is a full breakdown of what the role involves on a day-to-day basis:
Front-Line Cloud Support – Virtusa Software Engineer GCP 2026
- Issue Triage:Â Monitor incoming support tickets via Jira and ServiceNow, categorise them by severity level, and identify the core technical problem before initiating the resolution process.
- Platform Support:Â Assist users with common GCP tasks including VM restarts, Cloud Storage permission adjustments, and Cloud SQL connectivity checks – resolving each case efficiently and accurately.
- Workspace Management:Â Handle daily Google Workspace tasks such as password resets, two-step verification (2SV) recovery, and Shared Drive access issue resolution for end users.
- Runbook Execution:Â Follow standardised step-by-step guides to resolve known, recurring errors independently – without escalating unless the situation genuinely requires senior involvement.
- Health Checks:Â Monitor the Google Cloud Operations Suite (formerly Stackdriver) for red-line alerts covering CPU usage, disk space, and service outages – proactively flagging issues before they impact productivity.
- Log Analysis:Â Use Cloud Logging alongside AI-assisted summarisation via Gemini to interpret error logs, identify root causes, and develop resolution pathways faster than traditional manual processes.
Who Can Apply – Eligibility for Virtusa Software Engineer GCP 2026
Basic Eligibility for Virtusa Software Engineer GCP 2026
- A bachelor’s degree in Computer Science, Information Technology, or an equivalent technical discipline – or equivalent technical certifications in lieu of a degree.
- 0 to 2 years of professional experience in IT Support, Help Desk operations, or Cloud Operations – freshers with relevant certifications are eligible.
- Google Cloud Digital Leader certification is a hard requirement – candidates without this certification should complete it before applying.
- Associate Cloud Engineer certification is preferred and will strengthen any application significantly.
- Candidates must be based in Bangalore or willing to relocate. No travel is required for this role.
Important: The Google Cloud Digital Leader certification is required – not optional. If you do not yet hold it, complete it via Google Cloud Skills Boost before submitting your application to Virtusa.
Skills and Certifications Required for Virtusa Software Engineer GCP 2026
Full Technical Requirement Profile for Virtusa Software Engineer GCP 2026
- GCP Core Knowledge:Â A working understanding of Google Cloud’s core services – Compute Engine for virtual machines, IAM for identity and access management, and VPC Networking for infrastructure connectivity – is the technical baseline for this role.
- Google Workspace Administration:Â Practical ability to manage Google Workspace account tasks including 2-step verification recovery, password resets, and Shared Drive access management.
- Monitoring and Observability:Â Familiarity with Google Cloud Operations Suite – including Cloud Logging, alerting dashboards, and metric-based infrastructure health monitoring.
- AI Literacy with Gemini:Â The ability to use Generative AI tools – specifically Gemini – to interpret code snippets, summarise error logs, and accelerate troubleshooting. This is explicitly required, not optional.
- Ticketing Systems:Â Familiarity with Jira and ServiceNow for managing incoming support tickets and maintaining accurate issue resolution records.
- English Communication:Â Clear, professional, and empathetic English communication in every customer interaction – both written and verbal – is a non-negotiable baseline for this customer-facing role.
- Customer-First Mindset:Â The role requires rapid, empathetic responses that prioritise user productivity without compromising technical accuracy or data security.
Tools and Platforms You Will Work With as a Virtusa Software Engineer GCP 2026
- Google Cloud Platform – Compute Engine, Cloud Storage, Cloud SQL, IAM, VPC
- Google Workspace – Gmail, Drive, Shared Drives, 2SV, Admin Console
- Google Cloud Operations Suite – Cloud Logging, Alerting, Dashboards (formerly Stackdriver)
- Gemini – AI-assisted log analysis and code interpretation
- Jira – Ticket triage and issue tracking
- ServiceNow – IT service management and runbook-based resolution
More IT and Non IT Jobs
How to Apply for Virtusa Software Engineer GCP 2026
Applications for the Virtusa Software Engineer GCP 2026 role are submitted through Virtusa’s official careers portal. Before applying, ensure your resume clearly highlights your Google Cloud Digital Leader certification, any GCP or Google Workspace hands-on or academic experience, your familiarity with Jira or ServiceNow, and your use of GenAI tools like Gemini in technical or project contexts.
The role was posted on 3rd May 2026 and is actively accepting applications. Skill code: AIMS-CloudOps-GCP-Infra. Cloud support roles in Bangalore at companies like Virtusa fill quickly – apply at the earliest opportunity.
Disclaimer:Â This post is published for informational purposes only. All details – including role description, eligibility, certifications, and location – are sourced from Virtusa’s publicly available job listing posted on 3rd May 2026. Please verify all updated details on Virtusa’s official careers portal before applying. JobUpdates.in is not affiliated with or endorsed by Virtusa.