| Company | Tech Mahindra |
| Job Position | Associate Customer Support Voice – Banking Voice Process |
| Industry | BPM / BPO |
| Location | Hitech City, Hyderabad |
| Total Openings | 50 Posts |
| Qualification | Intermediate / Graduation (Any Discipline) |
| Experience | 0 to 1 Year (Freshers Welcome) |
| Salary | Rs 2.2 LPA to Rs 3.2 LPA + Incentives |
| Employment Type | Permanent |
| Work Mode | Work From Office – Hitech City, Hyderabad |
| Shift Timings | Rotational Day Shifts – 8:00 AM to 8:00 PM window |
| Walk-In Date | 15th May to 29th May 2026 |
| Walk-In Time | 9:30 AM to 2:30 PM |
| Dress Code | Complete Formals – Mandatory |
Table of Contents
- What Is the Tech Mahindra Walkin Drive Hyderabad 2026?
- About the Banking Voice Process Role at Tech Mahindra
- Tech Mahindra Walkin Drive Hyderabad 2026 – Key Responsibilities
- Who Can Apply – Eligibility for Tech Mahindra Walkin Drive Hyderabad 2026
- Skills Required for Tech Mahindra Banking Voice Process 2026
- Shift Timings and Work Schedule
- More Non-IT Jobs on JobUpdates.in
- How to Attend Tech Mahindra Walkin Drive Hyderabad 2026
The Tech Mahindra Walkin Drive Hyderabad 2026 is open right now – and with 50 permanent openings for the Banking Voice Process at Hitech City, this is one of the most accessible and well-paying BPO walk-in opportunities currently running in Hyderabad. Tech Mahindra, one of India’s largest IT and BPO companies, is hiring Associate Customer Support Voice professionals for its banking client process. Intermediates and graduates from any discipline with strong English and Hindi communication skills can walk in directly between 15th May and 29th May 2026 from 9:30 AM to 2:30 PM.
The role is permanent, full-time, and based entirely at Tech Mahindra’s Hitech City office in Hyderabad. With a salary of Rs 2.2 to 3.2 LPA plus performance incentives, and no prior experience required, the Tech Mahindra Walkin Drive Hyderabad 2026 is a strong entry point into a stable BPO career at a globally recognised company.
Walk-In closes on 29th May 2026 at 2:30 PM. Walk in between 9:30 AM and 2:30 PM only. Arrivals after 2:30 PM will not be entertained. Dress Code: Complete formals – mandatory.
About the Banking Voice Process Role at Tech Mahindra Walkin Drive Hyderabad 2026
The Banking Voice Process at Tech Mahindra involves handling customer calls for a banking client – managing inbound and outbound queries related to accounts, transactions, products, and banking services. This is a customer-facing, communication-heavy role where your ability to speak clearly, listen actively, and resolve issues efficiently is what matters most.
The Tech Mahindra Walkin Drive Hyderabad 2026 Banking Voice Process requires mandatory English and Hindi communication at 90% of the total call volume – making it essential that candidates are fluent and confident in both languages before attending the walk-in. Regional language proficiency is a secondary advantage but not a primary requirement.
Tech Mahindra Walkin Drive Hyderabad 2026 – Key Responsibilities
As an Associate Customer Support Voice in the Tech Mahindra Walkin Drive Hyderabad 2026Banking Voice Process, your day-to-day responsibilities will include:
- Handle inbound and outbound customer calls professionally – maintaining strong communication standards, empathy, and a solution-focused approach throughout every interaction.
- Act as a knowledgeable advisor to banking customers – assisting them with queries related to accounts, services, and products, and providing clear, accurate resolutions.
- Follow up with customers and provide timely updates within committed timelines – ensuring every customer leaves the interaction with their concern addressed or clearly escalated.
- Document all customer interactions accurately in the CRM system as per process guidelines – maintaining clean, complete records for every call handled.
- Capture relevant notes from customer conversations for future reference and quality review purposes.
- Provide timely Voice of Customer (VOC) insights to the team – contributing to product and process improvement by flagging recurring customer concerns and feedback patterns.
- Adhere strictly to login hours, production timelines, and break schedules – total shift duration is 9 hours within the 8:00 AM to 8:00 PM rotational window.
- Stay updated with process knowledge, daily updates, and any changes to banking products or guidelines relevant to the client process.
Who Can Apply – Eligibility for Tech Mahindra Walkin Drive Hyderabad 2026
Educational Qualification for Tech Mahindra Walkin Drive Hyderabad 2026
- Intermediate (10+2) from any board or stream – candidates who have completed their 12th standard are eligible to attend the walk-in directly.
- Graduation in any discipline from a recognised university – no specific stream requirement.
- 0 to 1 year of work experience – freshers with strong communication skills are actively encouraged to apply.
Language Proficiency Requirements for Tech Mahindra Walkin Drive Hyderabad 2026
- Mandatory – English and Hindi:Â Both languages are required at professional proficiency. English and Hindi together account for 90% of call volume in this Banking Voice Process role. Candidates who are not fluent in both will not clear the screening round.
- Verbal Communication:Â Well-articulated sentences, strong comprehension, expressive tone, clear pronunciation, and natural speech fluency are all assessed at the walk-in.
- Written Communication:Â English, Hindi, and regional language writing proficiency is required for CRM documentation and note-taking responsibilities.
- Regional Languages:Â Proficiency in regional languages such as Telugu is a secondary advantage and not mandatory.
Important: English and Hindi fluency is a hard requirement for this role – not a preference. Candidates who are not confident in both languages should prepare before attending the walk-in. The first screening round evaluates communication skills directly.
Skills Required for Tech Mahindra Banking Voice Process 2026
What Tech Mahindra Is Looking for in Every Tech Mahindra Walkin Drive Hyderabad 2026 Candidate
- Strong Verbal and Written Communication:Â Clarity of speech, professional tone, and the ability to express ideas accurately and concisely are the primary selection criteria for this role.
- Customer-Centric Problem Solving:Â The ability to listen actively, understand a customer’s problem from their perspective, and provide practical resolutions with empathy and confidence.
- Multitasking in Fast-Paced Environments:Â Banking call centre environments are high-volume and time-pressured. You must be comfortable managing calls, logging details, and following up simultaneously.
- CRM Familiarity (Preferred):Â Prior experience with Customer Relationship Management tools is a bonus. Even basic familiarity with data entry and ticketing systems from prior internships or part-time roles is considered valuable.
Shift Timings and Work Schedule at Tech Mahindra Walkin Drive Hyderabad 2026
- Total Daily Hours:Â 9 hours per shift
- Shift Window:Â 8:00 AM to 8:00 PM (rotational within this window)
- Shift Type:Â Rotational Day Shifts for both male and female employees – no night shifts in this process
- Working Days:Â 5 days per week after training completion
- Weekly Off:Â 2 rotational days off per week – not fixed on weekends
- Work Mode:Â Work From Office – Hitech City, Hyderabad (no remote or hybrid)
More Non-IT Jobs on JobUpdates.in
Looking for more walk-in and BPO opportunities like the Tech Mahindra Walkin Drive Hyderabad 2026? Explore these live listings on JobUpdates.in:
How to Attend Tech Mahindra Walkin Drive Hyderabad 2026
No prior application or appointment is needed for the Tech Mahindra Walkin Drive Hyderabad 2026. Walk in directly to Tech Mahindra’s Hitech City office during the specified walk-in window. Before attending, keep these points in mind:
- Walk-In Dates:Â 15th May 2026 to 29th May 2026 (Monday to Saturday – confirm on the Naukri listing)
- Walk-In Time:Â 9:30 AM to 2:30 PM – do not arrive after 2:30 PM
- Venue:Â Tech Mahindra Office, Hitech City, Hyderabad – full address available on the Naukri listing
- Dress Code:Â Complete formals only – this is mandatory. Candidates in casual clothing will not be permitted to attend the interview
- Documents to carry:Â Updated resume (multiple copies), original and photocopy of educational certificates, government-issued photo ID (Aadhaar or PAN), and passport-size photographs
Disclaimer: This post is published for informational purposes only. All details – including salary, openings, walk-in dates, and venue – are sourced from publicly available information on Naukri regarding Tech Mahindra’s recruitment. Please verify the complete details on the official Naukri listing or Tech Mahindra’s careers page before attending. JobUpdates.in is not affiliated with or endorsed by Tech Mahindra.