For graduates looking to kickstart their career in the global tech space, Verint Recruitment 2026 has launched an exciting opportunity. Verint, a global leader in Customer Engagement and CX Automation, is currently hiring for the position of Trainee – Product Support at their Bangalore hub. This role is designed for freshers who possess a passion for technical problem-solving and a drive to help global brands elevate their customer experiences. If you are looking for a collaborative environment that celebrates diversity and offers immense growth, this is the perfect entry point.
At Verint, the focus is on connecting work, data, and experiences across the entire enterprise. Joining through the Verint Recruitment 2026 drive means you will be part of a team that addresses shifting market challenges with creativity and innovation. As a Trainee in Product Support, you will be the first line of defense in analyzing technical issues and ensuring that customers receive the best possible solutions for their software inquiries.
Verint Recruitment 2026: Job Overview
| Information | Job Details |
|---|---|
| Organization | Verint Systems Inc. |
| Position | Trainee – Product Support |
| Location | Bangalore, Karnataka |
| Education | Bachelor’s Degree in Technology |
| Experience | Freshers (0 Years) |
| Salary (Est.) | As per Company standards |
| Shift | Night Shifts (Mandatory) |
Eligibility Criteria for Verint Recruitment 2026
To qualify for the Verint Recruitment 2026 drive, candidates must meet specific academic and skill-based requirements. Verint is looking for individuals who can communicate effectively and handle technical data with ease.
- Educational Background: A Bachelor’s degree in a technology discipline or a related field is mandatory. Candidates from CS, IT, and ECE branches are highly encouraged to apply.
- Communication Skills: Excellent verbal and written communication skills are vital, as the role involves direct interaction with global customers.
- Technical Knowledge: While this is a trainee role, having basic knowledge of SQL will be a significant advantage during the selection process.
- Work Flexibility: Candidates must be willing and able to work in night shifts, as the support team operates on a global schedule.
Roles and Responsibilities
As a Trainee in Product Support under the Verint Recruitment 2026 program, your day-to-day activities will include:
- Issue Resolution: Analyzing and evaluating technical problems or functionality questions within Verint’s software suite.
- Customer Interaction: Responding to customer calls to report, follow up on, or escalate technical issues with a sense of urgency.
- Data Management: Executing customer edits in the CRM and managing permissions for external tools to ensure entitlement status.
- Reporting: Tracking all customer calls and communicating with higher technical tiers to ensure continued progress on complex issues.
- Information Delivery: Distributing product notifications and marketing information to the customer base as required.
Selection and Interview Process
The Verint Recruitment 2026 selection process is streamlined to find candidates with the right aptitude and attitude. It generally includes:
- Online Assessment: Testing logical reasoning, basic technical concepts, and English proficiency.
- Technical Interview: A discussion focusing on your understanding of software functionality and basic SQL queries.
- HR Interview: To assess your willingness to work in night shifts and your alignment with Verint’s collaborative culture.
How to Apply for Verint Recruitment 2026
- Prepare Documentation: Ensure your resume highlights your technical projects and your degree details.
- Official Portal: Visit the Verint Careers page and search for Job ID: 3850.
- Fill Details: Enter your personal and academic information accurately.
- Submit: Review your application and submit it via the official portal.